Book Review Update: The Circle

book-coverThe film The Circle was released last month and has already grossed $170 million. Reviews have been negative, but that has not stopped readers from wanting to read the book that the film was based on.

I reviewed The Circle by Dave Eggers on this blog in 2015, after it was selected as one of the best business books of 2014 by leadership expert James O’Toole. In Eggers’ novel, The Circle is the name of the powerful internet company that replaces Google, Facebook, Twitter with one unified corporation that offers a single account for email, banking, social media and all other identity needs. The goal of the company is to improve the world, through utility, efficiency and transparency.

The story is about a young woman who lands a customer relations job at The Circle and is selected for a new technology project at the company. Employees are pressured to share their experiences through social media and in company sponsored events. This habit of online sharing intensifies into constant surveillance called “transparency.” Employee performance is based on feedback from millions of nameless users.

As time passes at The Circle, relationships become superficial and everyday communication sounds hollow. Individuals are conscious of everything they do and filter everything they say. As employees begin spending all their time at work, life becomes one-dimensional.

While not a great book, The Circle provokes ideas about workplace culture, privacy, surveillance and freedom. I recommend The Circle to anyone interested in the culture of organizations as well as those concerned about the changes in society arising from use of the internet.

© Meg Trauner & Ford Library – Fuqua School of Business.
All rights reserved.

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