Ford Library

If you’re having trouble getting access to Capital IQ or PitchBook (in particular) or to a Library-provided database in general; this blog post contains a proven fix for most issues.

Since Duke & Fuqua shifted to online classes, the heavier use of different online resource sites increases the chances that your authentication browser cookies become “corrupted” or invalid over time — particularly if you forget to logout from a site when you’re done.

Clearing Your Browser Cache and Cookies “For All Time”

In most browsers, pressing Shift+Ctrl+Del will bring up a dialog box to “Clear All History”. The title and appearance of the dialog may vary depending on your browser, but the options should be the same.

Make sure the time range is set to “Everything” or “For All Time” . At a minimum, tick the boxes for Active Logins, Cookies, and Cache. Then click “Clear Now”.

Now close (exit) your browser entirely. Don’t just close the tab. Shut down the browser and re-start it. Now you’re ready to return to the Library database site, and re-try your access.

What If That Doesn’t Help? Are you using VPN?

PitchBook and S&P Capital IQ both require an active VPN session as well as registered accounts on those sites. Fuqua users may have forgotten to select the Fuqua School of Business VPN option when connecting.

Try the following:

1)   Disconnect from your current VPN session, and exit the software.

2)   Clear your web browser’s cache and cookies completely (i.e. for all time), and then close/exit your browser completely (see above).

3)   Re-start your VPN software and enter vpn.duke.edu in the 1^st pop-up. box.

4)   In the next dialog box, Fuqua users should choose Fuqua School of Business as your Group (see below):

Other Duke users not affiliated with Fuqua should pick the VPN option most appropriate to their affiliation.

Then click connect to connect to a VPN session.

5) Now re-start your browser, and re-try your connection to the desired database (PitchBook or Capital IQ).

Final (and crucial!) Pro Tip

Always use the connection link to a database from a Library web site — never from a bookmark, or a Google link.

Ford Library A-Z Database List – https://library.fuqua.duke.edu/databases/index.php
Duke Libraries Database Finder – https://guides.library.duke.edu/az.php

The above links can be used by any Duke-affiliated person to find databases.

Still Can’t Connect?

Email us screenshots of any error messages, and provide as much detail as you can, and we’ll do our best to help!

**IMPORTANT NOTES**
Please check back frequently for updates as we are continually working on acquiring more textbooks for student use.

If you do not see the textbook or class you need, email us: library-ereserves@fuqua.duke.edu

Students can receive free access to starred textbooks by signing up on VitalSource here using your school email address. Search for the title and borrow up to 4 titles at no cost.

You can receive free 60-day access to all HBR eBooks at this link.

ACCOUNTG 512F (MMS) Fundamentals of Financial Analysis – Pagach, Donald
Financial Reporting, Financial Statement Analysis, and Valuation: A Strategic Perspective, Wahlen, Baginski, Bradshaw, 9 ed
– Sign up on Cengage Unlimited to receive free access

ACCOUNTG 592 Detective Earnings Management – Mayew, William J
Financial Accounting, Libby, Libby, Short, 10 ed
– *Sign up on VitalSource to receive free access

Financial Reporting and Analysis, Revsine, Collins, Johnson, Mittelstaedt, Soffer, 7 ed
– *Sign up on VitalSource to receive free access

Intermediate Accounting, Kieso, Weygandt, Warfield, 16 ed
– *Sign up on VitalSource to receive free access

ACCOUNTG 598 Valuation/Fundamen Analy – Nallareddy, Suresh
Valuation, Mckinsey, 6 ed
– Read ebook

BA 954 Finance IV – Bansal, Ravi
Time Series Analysis, Hamilton, 1994 ed
– Buy/rent on Amazon

DECISION 517F Modeling and Decision Analysis – Makhdoumikakhaki, Abbasali
Data Analysis and Decision Making, Albright, Winston, Zappe 4 ed
– *Sign up on VitalSource to receive free access
– Sign up on Cengage Unlimited to receive free access

Management Science: The Art of Modeling with Spreadsheets, Powell and Baker, 4 ed
– *Sign up on VitalSource to receive free access

Practical Management Science, Winston and Albright, 3 ed
– Sign up on Cengage Unlimited to receive free access

DECISION 523Q (MQM) Fraud Analytics – Azhar, Salman
Fraud Analytics Using Descriptive, Predictive, and Social Network Techniques: A Guide to Data Science for Fraud Detection, Baesens,‎ Van Vlasselaer,‎ Verbeke, 2015 ed
– Read ebook

DECISION 614 Forecasting – Coleman, Wilbur
Introductory Time Series with R, Cowpertwait, Metcalfe, 2009 ed
– Read ebook

Time Series Analysis and Its Applications, Shumway, Stoffer, 4 ed
– Read ebook

FINANCE 647 Investments – Bansal, Ravi
Investments, Bodie, Zvie, Kane, 10 ed
– *Sign up for VitalSource to receive free access

FINANCE 648 Derivatives – Breeden, Douglas T
Derivatives Markets, MacDonald, 3 ed
– *Sign up for VitalSource to receive free access

FINANCE 662 Real Estate Entrepreneur – Block, Norman; Slater, Robert
Fundamentals of Real Estate Investment, Jaffe, Simmons, 3 ed
– Read ebook (1986 ed)

MANAGEMT 741 Sports Business – White, Kevin
Built to Last, Collins
– Read ebook
– Read OverDrive ebook
– Listen to OverDrive audiobook

Good to Great, Collins
– Read ebook
– Read OverDrive ebook
– Listen to OverDrive audiobook

Keeping Score, Sheehan
– Read ebook
– Buy on Amazon

Sports in America, Michener
– Read ebook
– Read ebook (1976 ed)

MANAGEMT 745 Negotiation – Linville, Patricia
Getting to Yes, Fisher, Ury, 3 ed
– Read ebook (2 ed)
– Read OverDrive ebook
– Listen to OverDrive audiobook

Negotiation Genius, Malhotra, Bazerman, 2008 ed
– Read OverDrive ebook
– Listen to OverDrive audiobook
– Rent/buy on Chegg

Difficult Conversations, Stone, Patton, Heen, 2 ed (optional reading)
– Read ebook
– Read OverDrive ebook
– Listen to OverDrive audiobook

MANAGEMT 746 Power and Influence – Wade-Benzoni, Kimberly
Give and Take: A Revolutionary Approach to Success, Grant
– Read ebook
– Read ebook
– Read OverDrive ebook
– Listen to OverDrive audiobook

Power: Why Some People Have It and Others Don’t, Pfeffer
– Read OverDrive ebook
– Listen to OverDrive audiobook
– Rent/buy on Chegg

MGMTCOM 508Q (MQM) Communication 2 – Brown, Mark; Edmondson, Cynthia; Howell, Christine; Nance, John; Harrison, Mary
Decisive: How to Make Better Choices in Life and Work, Heath, Heath, 1 ed (optional reading)
– Read ebook
– Read OverDrive ebook
– Listen to OverDrive audiobook
– Buy/rent on Amazon

The Exceptional Presenter Goes Virtual, Koegel (optional reading)
– Read OverDrive ebook
– Buy/rent on Amazon

Give Your Speech, Change the World (alternative for Working the Room) (optional reading)
– Read ebook
– Buy/rent on Amazon

Guide to Presentations, Munter
– Read ebook (1 ed)
– Sign up for free Redshelf account and read ebook (4 ed)

Influencing Virtual Teams, Osman (optional reading)
– Read OverDrive ebook
– Buy/rent on Amazon

The Leader’s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative, Denning, 2011 ed (optional reading)
– Read ebook

Made to Stick: Why Some Ideas Survive and Others Die, Heath, Heath, 1 ed (optional reading)
– Read ebook
– Read ebook
– Read OverDrive ebook
– Listen to OverDrive audiobook

Resonate: Present Visual Stories that Transform Audiences, Duarte, 2010 ed (optional reading)
– Read ebook

The Secret Language of Leadership, Denning, 1 ed (optional reading)
– Read ebook

Speaker’s Handbook, Sprague, Stuart, 12 ed (optional reading)
– *Sign up on VitalSource to receive free access

Switch: How to Change Things When Change is Hard, Heath, Heath, 1 ed (optional reading)
– Read ebook
– Read ebook
– Read OverDrive ebook
– Listen to OverDrive audiobook

To Sell is Human: The Surprising Truth about What Moves Others, Pink, 2012 ed (optional reading)
– Read ebook
– Read ebook
– Listen to OverDrive audiobook
– Read OverDrive ebook

What Got You Here Won’t Get You There: How Successful People Become Even More Successful, Goldsmith, 1 ed (optional reading)
– Read ebook
– Read OverDrive ebook
– Listen to OverDrive audiobook

Working the Room, Morgan, 2003 ed (optional reading)
– Read ebook

MGRECON 781 The World Economy – Coleman, Wilbur J
Macroeconomics, Abel, Bernanke, Croushore, 9 ed
– *Sign up on VitalSource to receive free access

MARKETNG 555Q (MQM) Pricing – Amaldoss, Wilfred
Strategy and Tactics of Pricing, Nagle, 6 ed
– Read ebook
– *Sign up on VitalSource to receive free access

MARKETNG 807 Marketing Strategy – Balasubramanian, Sridhar
Strategy from the Outside In: Profiting from Customer Value, Day, Moorman, 2010 ed
– Sign up for free Redshelf account and read ebook
– Buy/rent on Chegg

MARKETNG 808 Strategy and Tactics of Pricing – Amaldoss, Wilfred
Strategy and Tactics of Pricing, Nagle, 6 ed
– *Sign up on VitalSource to receive free access

STRATEGY 559Q (MQM) People Analytics – Clark, William; O’Driscoll, Anthony
People Analytics in the Era of Big Data, Isson, Harriott, 2016 ed
– Read ebook

STRATEGY 841 Strategy Implementation – Bamford, Chuck
The Strategy Mindset 2.0, Bamford, 2019 ed
– Buy/rent on Amazon

Sun Tzu: Art of War, Sawyer, 1994 ed
– Read ebook
– Read ebook (original edition)
– Read ebook (original edition)

We understand that these are very unique circumstances and Ford Library is supporting our students in these trying times. See the FAQ below.

If you have other questions not covered here, please email us: ford-library-circulation@fuqua.duke.edu

What about my items that are due/overdue/coming due?
All due dates are being extended to 05/07/20, with more renewals an option depending on circumstances at that time.

What about my late fines?
All fines from this time period are being waived.

My item won’t allow me to renew it?
We will be removing the limitations for renewals of Ford items. In the meantime, if you receive a notice and can’t renew online, reply to the message and we will take care of it for you.

I need a reserve textbook/e-textbook for my class. How do I find them online?
Follow this link, where our library staff have compiled links to finding e-versions of your textbooks.

I’m bored and need something fun to read. What do I do?
Watch our awesome Reference librarian, Jane Day, show you around our fun resources, from video streaming, to WSJ & Barron’s online, to OverDrive. Watch her recorded Zoom session here.

If you are looking for more casual reads and have a physical address in Durham County, you can sign up for a temporary library card at Durham County Public Library and browse their huge collection of fiction & nonfiction. Sign up for a public library card here.

Any other questions?
Contact us directly. Don’t worry, we will work with you.

Effective end of day Friday 3/13, the Ford Library staff will be CLOSED to walk-in patrons; but we will provide library collections and services on a virtual model.

Our Reference Librarians Team are using email and chat ( both accessible here: https://library.fuqua.duke.edu/about/askus.htm )  to help students and faculty with research. 

Our Data Services Team (library-data-requests@fuqua.duke.edu) will continue to assist faculty with data purchases.

If you have questions about items you have checked out or other Circulation-related matters, get some information here: https://sites.fuqua.duke.edu/fordlibrary/2020/03/16/what-happens-with-my-library-items/

If you need a textbook for your class, find out how to get an e-version here: https://sites.fuqua.duke.edu/fordlibrary/2020/03/19/e-reserves-list-spring-term-ii-2020/

Fuqua Teaching Faculty: If you need ANYTHING for next week, help us help you.  Let us know now by responding to this blog post.

For further information about Ford Library collections and services, visit our website: https://library.fuqua.duke.edu Sign up for our newsletter to get weekly updates: https://library.fuqua.duke.edu/about/newsletter.htm

Here are the latest titles in our DVD collection:

A Beautiful Day in the Neighborhood
Color Out of Space
Ford v Ferrari
Frankie
Frozen II
The Good Liar
Jojo Rabbit
Knives Out
Last Christmas
Midway
21 Bridges
The Twilight Zone, season 1 (2019)
Waves
Wild Nights With Emily

You may browse the entire DVD collection via the library catalog.