PDF Download Issues At Journal Sites

Two of our online journal publishers (Wiley, Taylor & Francis) have outsourced their DDoS protection to a 3rd party service (Cloudflare) and this is causing users who attempt to download PDFs of articles from these journals after following proxied links from a library web site to see an error message like the one below.

If you are on Duke’s campus, you can use the links below to access articles in journals from these publishers. If you are off-campus, please enable a Library Resources or Fuqua School of Business VPN session before following the links below to the publisher web sites.

Support tickets have been opened with the publishers and they are working to resolve the issue.

Please feel free to email us if you need assistance retrieving an article due to this issue.

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