Ford Library

Duke University Libraries IT staff will be conducting scheduled maintenance of the Library Online Catalog on Saturday and Sunday (April 5-6).

On Saturday (April 5), users will not be able to place hold requests, renew items online, or otherwise login to access their library accounts from 6:00 AM to 7:00 AM. Searching of the catalog should not be affected.

On Sunday (April 6), catalog searches will be unavailable from 8:15 AM to 9:30 AM.

Thanks for your patience during this scheduled maintenance.

The state-wide library consortium (NCLIVE) that provided Duke University Libraries’ access to Hoover’s Online has replaced Hoover’s Online with a new product, Mergent Intellect. The announcement below is taken from the NCLIVE web site.

Mergent Intellect is a business intelligence application that provides access to private and public U.S and international business data, industry news, facts and figures, executive contact information, and industry profiles. Intellect is powered by the same Dun & Bradstreet data found in Hoover’s, and will include content from D&B’s First Research market reports. Intellect allows users to build lists of up to 250 records for export or print, and also includes a residential record search with list building capabilities not currently offered within the Hoover’s product.

You can access Mergent Intellect from the “M” tab on our database list now, or from the library catalog after 12 noon on 4/3/14.

Please contact us at reference-librarians@fuqua.duke.edu if you have questions or concerns.

Business Source Complete & other EBSCO databases may be offline during vendor maintenance 9PM-11PM EDT on Friday, March 28.

From the EBSCO web site:

On Friday, 28 March 2014 your EBSCOhost databases and services may be intermittently unavailable while we perform network upgrades. The service window is scheduled to begin at 9:00 PM EDT (-04:00 GMT). You may experience intermittent access to EBSCOhost products and services for the duration of the service window, which is scheduled to end at 11:00 PM EDT (-4:00 GMT).

Please let us know and check the EBSCOhost Support Alerts site for more details if you experience downtime beyond the service window.

Due to a strong potential for icy roads and dangerous travel conditions, Ford Library will be closing at 1PM on Monday, March 3rd, and opening late at 10AM on Tuesday, March 4th.

Library reference staff will be monitoring our online reference chat and email throughout the normal business day (8am – 5pm).

Weather conditions can change suddenly, so please monitor the DukeAlert site and the Ford Library Twitter feed for the latest updates to our hours of operation.

Stay Safe!

UPDATED – 5:08PM 02-21-14: Access restored !!

The Duke University Libraries Proxy server, which manages access to most Library online resources, is currently experiencing technical difficulties that are under investigation by Duke OIT.

As a result you may be unable to access some Library databases, e-journals, or articles linked in Sakai course sites.

Please check our Library Twitter feed (http://twitter.com/fordlibraryweb) for updates on when this issue will be resolved.

Our apologies for any inconvenience this has caused you.

If you’ve placed an interlibrary loan request at the Ford Library web site for a book or article within the last 2 days, and your need is especially urgent; you may want to re-send that request to us via email at doc-del@fuqua.duke.edu

The third party-provided “back end” of Duke Libraries Interlibrary Loan system is experiencing technical issues, so library staff cannot currently access any requests you may have placed in the last 2 days.

To view any requests you’ve placed, follow this link: http://library.duke.edu/docdelivery/NDB . Once you’ve logged in with your Duke Net ID and password, you can copy and paste your outstanding requests, and send them to us at the email address above.

Our apologies for any inconvenience this may have caused you!

Ford Library will be open from 7:30am to 8pm on Saturday, February 15.

We will also open early on Sunday, February 16.  Hours: (7:30am – midnight).

Thanks for your patience and understanding during these “snow days”; and remember to check our Twitter feed for any updates to our hours.

UPDATED: Ford Library will be closed all day and evening, Thursday-Friday, 2/13-14/2014, due to severe weather and road conditions.

Please follow the Library’s Twitter feed for the most current updates on our Library hours.

Please visit the Duke ALERT site for the latest news on the Duke Severe Weather policy, and conditions campus-wide.

Ford Library will be closing today, Wednesday, February 12, 2014 at 1:00PM due to winter weather and potentially dangerous driving conditions.

The Library has tentative plans to re-open at 12 Noon on Thursday, February 13, 2014, depending on weather, road conditions, and staff availability.

Please check the Library’s Twitter feed for the latest updates to our hours before traveling to campus to visit the Library.

Please drive safely!

Ford Library staff will attempt to open the Library as close as possible to our normal opening time of 7:30AM on Thursday, January 30, 2014.

Please bear in mind that icy road conditions may cause a slight delay in staff opening the Library precisely by 7:30am. Please call 919-660-7875 if you plan to visit the Library early tomorrow morning.

Please drive safely!