The following Ford Library journals may temporarily require a Library Resources or Fuqua VPN for off-campus access. On campus users may follow the links below for access without VPN.
Ford Library’s Database Terms of Use have been updated to include a section (#9) on the use of Generative AI with content from our databases.
Several of our database and data providers have begun contacting us advising against the use of their proprietary content in 3rd party AI tools such as ChatGPT and others without the provider’s explicit permission. This means that researchers should not submit text or data from a library resource without submitting a request to do so to the provider.
If your research project involves the use of AI tools and you would like to use library database content in those tools, please consult with usbefore beginning your project. Thank you!
Updated for 12/15/23 – The following online journals on the Elsevier ScienceDirect web site temporarily require the use of a Fuqua VPN or Library Resources VPN session for off-campus access via the link below.
Updated for June 2022 : From 9PM on Friday, June 17 until 9PM on Saturday, June 18, a system used by Duke Libraries to provide access to online journals will be unavailable.
Need Online Journal Access During the Maintenance Window?
Online journal access via publisher web sites, and via article search databases will be unaffected by this maintenance. You may search these sites and databases directly for journal articles by using the links below:
*The “GetIt@Duke” button within the databases above is part of the system undergoing maintenance and those buttons will not function properly during the maintenance window. If article full-text (as HTML or PDF) is not directly available within the databases, you may need to search for access via the publisher site.
Thanks for your patience while our vendor-partner performs this necessary maintenance.
The Thomson ONE database from Refinitiv (formerly Thomson-Reuters) will be permanently retired and go offline in early February. Projected retirement is January 31, but there may be a brief continuation for a few days in February.
Thomson ONE will be replaced by Refinitiv Workspace which will deliver much of the same content that is available in Thomson ONE. Until Refinitiv Workspace is available, users may use the following products as effective substitutes for data in Thomson ONE.
Investment Bank Analyst Reports – use Mergent Online and select the “Investext” tab at the far right.
If the above databases don’t contain the data you formerly found in Thomson ONE, please contact our reference librarians and we’ll connect you with other alternatives.
Two of our online journal publishers (Wiley, Taylor & Francis) have outsourced their DDoS protection to a 3rd party service (Cloudflare) and this is causing users who attempt to download PDFs of articles from these journals after following proxied links from a library web site to see an error message like the one below.
If you are on Duke’s campus, you can use the links below to access articles in journals from these publishers. If you are off-campus, please enable a Library Resources or Fuqua School of Business VPN session before following the links below to the publisher web sites.
This month’s Director’s blog shares Tips for Tech Success in Ford Library. When new students come to Fuqua, mastering basic technology tasks such as connecting to Fuqua networks, printing in the Library, and others can be a little overwhelming! We hope these tips will help.
Tech success starts with synchronizing Your Duke Net ID password.
Use your laptop or our stacks computer and browse to https://oit.duke.edu/selfservice, and login with your Duke Net ID (e.g. jdoe123) and password.
At the right of the Self Service home page, in the NET ID section, click on “+ Change your password”.
Enter your current password, and then create a new password that meets these guidelines in the appropriate boxes, and click “Submit”.
Why do I have to do this? – Your brand new Duke Net ID password allows you to login to computers on the Duke WIN network domain, but not computers on the FUQUA domain. Once you create and submit the new password, it will be “synced” across all Duke network domains in about 5 minutes, allowing you to login to any public computer at Fuqua.
If you’re having trouble getting access to Capital IQ or PitchBook (in particular) or to a Library-provided database in general; this blog post contains a proven fix for most issues.
Since Duke & Fuqua shifted to online classes, the heavier use of different online resource sites increases the chances that your authentication browser cookies become “corrupted” or invalid over time — particularly if you forget to logout from a site when you’re done.
Clearing Your Browser Cache and Cookies “For All Time”
In most browsers, pressing Shift+Ctrl+Del will bring up a dialog box to “Clear All History”. The title and appearance of the dialog may vary depending on your browser, but the options should be the same.
Make sure the time range is set to “Everything” or “For All Time” . At a minimum, tick the boxes for Active Logins, Cookies, and Cache. Then click “Clear Now”.
Now close (exit) your browser entirely. Don’t just close the tab. Shut down the browser and re-start it. Now you’re ready to return to the Library database site, and re-try your access.
What If That Doesn’t Help? Are you using VPN?
PitchBook and S&P Capital IQ both require an active VPN session as well as registered accounts on those sites. Fuqua users may have forgotten to select the Fuqua School of Business VPN option when connecting.
Try the following:
1) Disconnect from your current VPN session, and exit the software.
2) Clear your web browser’s cache and cookies completely (i.e. for all time), and then close/exit your browser completely (see above).
3) Re-start your VPN software and enter vpn.duke.edu in the 1st pop-up. box.
4) In the next dialog box, Fuqua users should choose Fuqua School of Business as your Group (see below):
Other Duke users not affiliated with Fuqua should pick the VPN option most appropriate to their affiliation.
Then click connect to connect to a VPN session.
5) Now re-start your browser, and re-try your connection to the desired database (PitchBook or Capital IQ).
Final (and crucial!) Pro Tip
Always use the connection link to a database from a Library web site — never from a bookmark, or a Google link.
Duke University Libraries IT staff will be conducting scheduled maintenance of the Library Online Catalog on Saturday and Sunday (April 5-6).
On Saturday (April 5), users will not be able to place hold requests, renew items online, or otherwise login to access their library accounts from 6:00 AM to 7:00 AM. Searching of the catalog should not be affected.
On Sunday (April 6), catalog searches will be unavailable from 8:15 AM to 9:30 AM.
Thanks for your patience during this scheduled maintenance.
